What happens if I exceed my MAU limit?

We charge $0.005 per MAU above your tier limit. No hard cutoffs — your tours keep working. We'll warn you at 80% usage so there are no surprises.

Do I need a credit card for the free tier?

No. The free tier is genuinely free — no credit card required, no time limit. Use it as long as you want.

Can I cancel anytime?

Yes. No contracts, no cancellation fees. Downgrade to free or cancel entirely at any time from your dashboard.

What counts as a MAU?

A Monthly Active User (MAU) is a unique end-user who loads a page with the Zenstep snippet installed, regardless of whether they see a flow.

Is there a setup fee?

No. Setup takes under 15 minutes and is completely self-service. No implementation consultants, no onboarding calls required.

Launching soon — join the waitlist

Product tours that survive every UI change

The first no-code onboarding platform with Smart Anchoring — tours that keep working when your UI changes. No engineering tickets, no broken tooltips. Ever.

Get early access See how it works

Free tier up to 500 MAUs. No credit card required at launch.

app.yourproduct.com

Step 2 of 4

Product tours shouldn't break every time you ship

Sound familiar? You're not alone.

Tours break on every deploy

CSS selectors change, tooltips vanish. Your users see broken guides for days before anyone notices.

Enterprise tools price out SMEs

WalkMe starts at ~$79K/yr. Pendo at $15.9K/yr. Even Appcues is $249/mo. That's not built for you.

Too complex for small teams

Six-week onboarding to learn the onboarding tool. Feature overload when you only need 4–5 things.

Every change needs an engineering ticket

Want to update a tooltip? File a Jira ticket. Wait a sprint. Ship 400 more users the wrong way.

We built Zenstep to fix all of this.

Built for SaaS teams that ship fast

Everything you need to onboard users — nothing you don't.

Core differentiator

Tours that survive your next deploy

Every other tool stores a single CSS selector. When a developer changes a class name, your tour breaks. Zenstep stores a 6-vector fingerprint per element and resolves it through a cascading fallback — so tours keep working even when your UI changes.

6-vector fingerprint: data-testid, aria-label, text content, CSS selector, XPath, parent context
Broken steps silently skipped — users never see broken UI
Admin alerts within 5 minutes of detection
1-click re-anchor from the dashboard
Only DAP with multi-vector fingerprinting under $100/mo

Resolution cascade

1data-testid / aria-labelVery High

2Text content matchHigh

3CSS selectorMedium

4XPathMedium

5Parent context (fuzzy)Low

✗Not found → skip silently, alert admin

Live tour in 15 minutes

Install the snippet in 2 minutes. Build a flow with the Chrome extension in 10. Publish in 3.

Lightweight snippet — under 20kb gzipped
No build step, no data layer, no config files
Works on any website served over HTTPS

Point. Click. Done.

Our Chrome extension lets anyone build product tours on their live app. No CSS knowledge needed.

Click any element to create a step
Drag-and-drop step reordering
Save as draft or publish instantly

See what's working, fix what isn't

Per-flow funnel analytics show exactly where users drop off. Broken-step alerts catch issues before users do.

Step-by-step drop-off analysis
Broken tour alerts via email in under 5 minutes
GDPR-safe — only user_hash, never PII

From signup to live tour in 15 minutes

No weeks-long implementation. No engineering dependency.

Step 1 · 2 min

Install the snippet

Paste a single script tag into your app — one line, async, non-blocking. Under 20kb gzipped.

Step 2 · 10 min

Build with the Chrome extension

Open your app, click elements, add titles and descriptions. Drag to reorder steps. No code needed.

Step 3 · 3 min

Publish and track

Hit publish. Watch completion rates, step drop-off, and flow health — all from the dashboard.

Get early access

How Zenstep compares

We built Zenstep for SaaS teams under 200. Here's where we win — and where we don't.

Starting price

ZenstepFree / $49/mo

Appcues$249/mo

Pendo$15.9K/yr

WalkMe~$79K/yr

Product Fruits$96/mo

Smart anchoring

Zenstep

Appcues

Pendo

WalkMe

Product Fruits

No-code Chrome extension

Zenstep

Appcues

Pendo

WalkMe

Product Fruits

Time to first tour

Zenstep15 min

AppcuesHours–Days

PendoDays–Weeks

WalkMeWeeks

Product FruitsHours

Snippet size

Zenstep<20kb

Appcues~200kb

Pendo~300kb

WalkMe~500kb

Product Fruits~150kb

Free tier MAUs

Zenstep500

AppcuesNone

PendoLimited

WalkMeNone

Product FruitsNone

Built-in analytics

Zenstep

Appcues

Pendo

WalkMe

Product FruitsBasic

Target company size

Zenstep1–200

Appcues50–1000

Pendo200–10K

WalkMe1K+

Product Fruits10–500

Feature	Zenstep	Appcues	Pendo	WalkMe	Product Fruits
Starting price	Free / $49/mo	$249/mo	$15.9K/yr	~$79K/yr	$96/mo
Smart anchoring	Yes	No	No	No	No
No-code Chrome extension	Yes	Yes	Yes	Yes	Yes
Time to first tour	15 min	Hours–Days	Days–Weeks	Weeks	Hours
Snippet size	<20kb	~200kb	~300kb	~500kb	~150kb
Free tier MAUs	500	None	Limited	None	None
Built-in analytics	Yes	Yes	Yes	Yes	Basic
Target company size	1–200	50–1000	200–10K	1K+	10–500

Pricing verified from public pricing pages as of 2026. Snippet sizes are approximate.

Pricing that respects your budget

Free tier up to 500 MAUs. No sales calls. No surprises.

Free

For founders and solo builders getting started.

$0/mo forever

Join waitlist

No credit card required at launch

Up to 500 MAUs
3 active flows
Modal + Tooltip patterns
1 checklist
Smart Anchoring
Email alerts
30-day analytics
1 seat

Starter

For growing teams that need unlimited flows.

$49/mo

Join waitlist

Up to 2,500 MAUs
Unlimited flows
All 4 UI patterns
Unlimited checklists
Smart Anchoring
Email + Webhook alerts
6-month analytics
CSV export
3 seats

Growth

For scaling teams with advanced needs.

$129/mo

Join waitlist

Up to 10,000 MAUs
Unlimited flows
All 4 UI patterns
Unlimited checklists
Smart Anchoring
Email + Webhook + Slack alerts
12-month analytics
CSV export
Full white-label
10 seats

Frequently asked questions

Ready for onboarding that doesn't break?

Join the waitlist and be the first to try Zenstep.

Get early access

Free tier up to 500 MAUs at launch. No credit card. Cancel anytime.